Front Desk OfficerReceptionistHospital JobsHealthcare JobsCustomer ServiceAdministrationLagos Jobs
About This Role
Emel Hospital is hiring a Front Desk Officer to manage reception activities and provide professional support to patients, visitors, and clients. The ideal candidate should have strong communication and organisational skills, excellent telephone etiquette, and the ability to manage front desk and administrative duties efficiently.
Application Note
Interested candidates should send their application with the subject “Front Desk Officer.”
Requirements
HND or Bachelor's Degree in a relevant field
Customer service or hospital reception experience is an advantage
Proficiency in Microsoft Office
Knowledge of hospital management software
Strong communication skills
Strong organisational skills
Excellent telephone etiquette
Professional and courteous approach to patients and visitors
Responsibilities
Welcome and attend to patients, visitors, and clients
Manage incoming calls and enquiries
Schedule and manage appointments
Maintain records and administrative documents
Coordinate patient registration activities
Manage daily front desk operations
Provide professional customer service to patients and visitors