Customer Service Representative

About This Role

Requirements

• Previous customer service experience
• Strong communication skills
• Good customer relationship management skills
• Ability to work independently in a remote environment
• Must have a working laptop
• Good internet connectivity
• Professional and reliable work attitude

Responsibilities

• Respond to customer enquiries and requests
• Provide helpful and professional customer support
• Resolve customer complaints and issues
• Maintain good relationships with customers
• Follow up on customer concerns when necessary
• Communicate clearly across relevant channels
• Perform other customer service duties as required