Customer Service RepresentativeApapa JobsLagos JobsMarketing GraduateFull-Time JobCustomer Support
About This Role
We are seeking a proactive and customer-focused Customer Service Representative to join our team in Apapa. The ideal candidate will manage client interactions, resolve inquiries efficiently, and support overall customer satisfaction.
Requirements
BSc in Marketing or related field
Strong communication and interpersonal skills
Good problem-solving abilities
Ability to handle customer inquiries professionally
Proficiency in basic computer applications
Responsibilities
Respond to customer inquiries and complaints
Provide accurate information about products and services
Maintain positive customer relationships
Document and track customer interactions
Support the sales and operations team when required