Customer ServiceCustomer Service OfficerCRMSaaSTech JobsSurulere JobsLagos Jobs
About This Role
Velvot Nigeria Limited is hiring a Customer Service Officer to join its team in Surulere, Lagos.
The successful candidate will be responsible for supporting customers, managing customer relationships, and ensuring a positive customer experience
Application Instruction:
Send your CV with the subject line “Customer Service Officer.”
Requirements
Bachelor’s Degree or HND
Minimum 2 years of relevant experience
CRM and customer relationship management skills
SaaS/technology industry experience is an advantage
Responsibilities
Attend to customer inquiries and requests
Provide timely and professional customer support
Manage and maintain customer relationships
Use CRM tools to track customer interactions
Resolve customer complaints and issues effectively