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Credit & Customer Operations Officer

KaraCredit
Anthony, Lagos (Applicants must reside around Oworo, Gbagada, Somolu, or Ketu axis)
full time
Posted March 7, 2026
Salary

Not Specified

Customer Operations OfficerCredit OfficerFintech JobsLagos JobsAnthony JobsCustomer Service Jobs

About This Role

KaraCredit is hiring a proactive Credit & Customer Operations Officer (Junior Role) to manage the full customer journey—from lead engagement and onboarding to credit coordination and conversion scheduling. The ideal candidate will drive high lead-to-payment conversion while ensuring smooth onboarding and efficient client management. This role requires strong communication skills, the ability to convert and close leads, and experience in customer operations, fintech, credit onboarding, or sales.

Requirements

  • OND, HND, or Bachelor’s degree
  • Minimum of 2 years experience in customer operations, fintech, credit onboarding, or sales
  • Proven ability to convert and close leads
  • Strong client management and communication skills
  • Must reside around Oworo, Gbagada, Somolu, or Ketu axis

Responsibilities

  • Engage and manage leads through the customer journey
  • Coordinate customer onboarding and credit processing
  • Convert qualified leads into successful payments
  • Schedule and manage client conversion processes
  • Maintain effective communication and client relationships
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